Data Protection Policy – LoadScreen

1. Introduction

At LoadScreen, we are dedicated to protecting your privacy and ensuring the security of your personal information. As a platform offering computer gaming content, services, community interaction, and digital products, we recognize the importance of handling your data responsibly and transparently. This Data Protection Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website, applications, or related services.

We are committed to compliance with all applicable data protection laws and strive to maintain your trust by respecting your rights and privacy.

2. Types of Data We Collect

  • Identity and Contact Information: Name, username, email, etc.
  • Technical and Device Information: IP address, browser, screen resolution, etc.
  • Gameplay Data: Game activity, achievements, purchases, etc.
  • Community Interaction Data: Posts, comments, messages, feedback.
  • Payment and Transaction Data: Data required for secure financial transactions.
  • Cookies and Tracking Data: Usage behavior and preferences.
  • Location Data: Approximate location based on IP or settings.

3. How We Collect Your Data

Your personal data is collected through:

  • Direct interaction: account registration, contests, customer support.
  • Automated technologies: cookies, analytics tools.
  • Third-party integrations: social logins, payment systems, etc.

4. Purposes for Processing Your Data

We process your data to:

  • Provide games, services, and community features.
  • Personalize your experience and content.
  • Manage accounts and respond to inquiries.
  • Process payments securely.
  • Analyze engagement and performance.
  • Prevent fraud and maintain security.
  • Comply with laws and enforce terms.
  • Enable community interactions.

5. Legal Bases for Data Processing

We rely on:

  • Consent – for marketing and cookies.
  • Contractual Necessity – for delivering services.
  • Legal Obligations – for compliance with laws.
  • Legitimate Interests – to operate and secure our platform.

6. Use of Cookies

Cookies help us to:

  • Maintain session and login status.
  • Analyze and improve site performance.
  • Store user preferences.
  • Serve relevant ads and track effectiveness.

You can manage cookies in your browser settings.

7. Data Sharing and Disclosure

We may share your data with:

  • Service providers: hosting, payments, analytics, etc.
  • Game partners: for gameplay-related services.
  • Authorities: when required by law or safety concerns.
  • Business partners: during mergers or acquisitions.

All third parties must comply with confidentiality and data protection standards.

8. Data Retention

We keep your data:

  • As long as your account is active.
  • For compliance with legal and financial regulations.
  • Securely delete or anonymize data when no longer needed.

9. Your Rights

You have the right to:

  • Access and receive your data.
  • Correct incorrect data.
  • Request deletion under applicable laws.
  • Restrict or object to processing.
  • Withdraw consent at any time.

Contact our support team to exercise these rights. Verification may be needed.

10. Children’s Privacy

Our platform is for users 13 and older. We do not knowingly collect data from children without parental consent. If such data is discovered, it will be removed promptly.

11. Data Security

We protect your data with:

  • Encryption for data in transit and storage.
  • Access controls and secure systems.
  • Regular security audits and updates.
  • Incident response plans.

However, no system is entirely secure. We recommend using strong passwords and protecting your credentials.

12. International Data Transfers

Your data may be processed in other countries. We ensure adequate protection for all cross-border data transfers.

13. Changes to This Policy

We may revise this policy over time. Updates will be posted with the date of effect. Continued use of our platform implies acceptance of any changes.

14. Contact Information

If you have any questions or would like to exercise your rights, please contact:

LoadScreen
Data Protection Officer
33F Triton Drive, Rosedale, Auckland 0632, New Zealand
Email: [email protected]
Phone: +64211858184